1. Watching the cold water videos resulted in the volunteers hand to decrease in temperature , They asked a group of people to watch 8 three-minute videos to see if there hand temperature would change. 2. In the cold water video, the volunteers hand temperature decreased, but in the hot and control videos, nothing happened to the volunteers hand temperature. 3. A lack of visual cues. The only thing the volunteers saw was the steam and the actors pink hand. People are just more empathetic for people who are cold than people that are hot!!